Imprint

Responsible pursuant to Section 55 RStV (Germany State Broadcasting Treaty): Arne Adrian

"The provisions of Regulation (EU) No. 524/2013 on online dispute resolution (OS) for consumer disputes (Online Dispute Resolution Regulation) shall apply to transactions between consumers and companies arising from online sales or service contracts.

The European Dispute Resolution platform and other information on the dispute resolution procedure can be accessed via the following link:

www.ec.europa.eu/consumers/odr

Allgemeine Verbraucherschlichtungsstelle des Zentrums für Schlichtung e.V. [General Consumer Arbitration Board of the Center for Arbitration] is responsible for consumer queries regarding general consumer matters in Germany:

https://www.verbraucher-schlichter.de/

Allgemeine Verbraucherschlichtungsstelle des Zentrums für Schlichtung e.V. [General Consumer Arbitration Board of the Center for Arbitration]
Straßburger Straße 8
77694 Kehl am Rhein

We are neither bound nor willing to take part in dispute resolution proceedings.”